Frequently Asked Questions
Get all the information you need.
Frequently Asked Questions
Get all the information you need.
Questions About the LEARN Institute:
The ZERO TO THREE LEARN Institute is an in-person event taking place December 7-9, 2022 in San Diego. See the pricing details, agenda, and more here.
What is the conference cancellation/refund policy?
Cancellations will be accepted, and registration refunds will be made up until November 4, 2022. A cancellation fee of $75 will apply.
No refunds can be made after November 4, 2022, however registrations may be transferred to another person up until the first day of the conference. To request a transfer, the original registrant should notify us by email at SignatureEvents@zerotothree.org. The notification should include the name, email, and phone number of the person to whom the registration should be transferred.
Please send all cancellation/refund/transfer related correspondence to SignatureEvents@zerotothree.org.
Can I transfer my registration?
Registrations may be transferred to another person up until the first day of the conference. To request a transfer, the original registrant should notify us by email at SignatureEvents@zerotothree.org. The notification should include the name, email, and phone number of the person to whom the registration should be transferred.
Is there a chance I'll be photographed or recorded?
As a condition of enrollment and participation in any ZERO TO THREE event, participants and attendees of majority age grant irrevocable and perpetual permission to record and use their name, voice, likeness, and/or picture in connection with their participation and attendance in such such events, in any medium now known or hereafter invented, without further compensation to participants for this purpose. All photographs, audiotapes, videotapes, digital recordings, broadcasts, and other embodiments created by ZERO TO THREE, which may include Participants’ names, voices, likeness, and/or pictures, shall be property of ZERO TO THREE, and Participants waive any claims that they may have with respect to such uses including, without limitation, claims of defamation, invasion of privacy, or infringement of rights of publicity, copyright, trademark, or moral rights.
How will my personal registration data be used?
Personal information is collected by ZERO TO THREE and its vendor, Meeting Management Services, during registration. This information includes your name, your company name, address, phone number, email address, and demographic information to help inform the program content and to create an attendee experience suitable for the conference audience.
Your contact information (phone and email) will be used to communicate event-related information and provide customer service.
Your information will be stored indefinitely for the purposes of historical reporting and future communications from ZERO TO THREE only. For more information on how your data is stored, please contact the registration manager at SignatureEvents@zerotothree.org.
What is the ZERO TO THREE LEARN event anti‐harassment policy?
We are committed to providing a friendly, safe and welcoming environment for all who attend ZERO TO THREE learning events.
We expect all participants in our events to abide by this Anti‐Harassment Policy in all venues, including ancillary events and official and unofficial social gatherings.
Unacceptable behaviors include, but are not limited to:
If you are harassed, or notice that someone else is being harassed, or have any other concerns, please notify a member of the ZERO TO THREE staff immediately.
All reports will be kept confidential to the extent possible.
Consequences of Unacceptable Behavior
Unacceptable behavior from any participant at the event will not be tolerated. If you engage in unacceptable behavior, ZERO TO THREE may take any action they deem appropriate, including removal from the event (without refund).
Is there an additional fee for CEUs?
No, CEUs are included with registration. The amount of CEUs you earn is based on the number of sessions you attend and answer quiz questions for. You can earn CEUs for both live and recorded sessions.
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